Personal Data Protection Policy
Last updated: May 9, 2026
This privacy policy describes how MakerHelle.dk ("the site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our services or make a purchase from makerhelle.dk ("the site") or otherwise communicate with us in connection with the website (collectively called "the services"). In this privacy policy, "you" and "your" refer to you as a user of the services, whether you are a customer, a visitor to the website, or another person whose information we have collected in accordance with this privacy policy.
Please read this privacy policy carefully. By using and accessing any of the services, you accept the collection, use, and disclosure of your information as described in this privacy policy. If you do not accept this privacy policy, you should not use or access any of the services.
Changes to this privacy policy
We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on the website, update the "Last updated" date, and take any other steps required by applicable law.
How we collect and use your personal information
To be able to provide the services, we collect and have collected personal information about you over the past 12 months from a variety of different sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses mentioned below, we may use the information we collect about you to communicate with you, deliver or improve the services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.
The personal information we collect
The types of personal information we collect about you depend on how you interact with our website and use our services. When we use the term "personal information", we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
The information we collect directly from you
The information you provide directly to us through our services may include:
- Contact information including your name, address, telephone number, and email.
- Order information including your name, billing address, delivery address, payment confirmation, email address, and telephone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
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Shopping information including the items you view, add to your shopping cart, save to your account, such as loyalty points, reviews, referrals, or gift cards or purchases.
- Saved loyalty points/product reviews/referrals/gift cards
- Customer support information including the information you choose to include in communication with us, for example, when you send a message through the services.
Some features of the services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
The information we collect about your use
We may also automatically collect certain information about your interaction with the services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information on how you access and use our website and your account, including device information, browser information, information on your network connection, your IP address, and other information regarding your interaction with the services.
The information we obtain from third parties
Finally, we may collect information about you from third parties, including from suppliers and service providers, who may collect information on our behalf, for example:
- Companies that support our site and services, for example, Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) in order to process your payment to fulfill your orders and provide you with the products or services you have requested, to comply with our contract with you.
- When you visit our website, open or click on emails we send you, or interact with our services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.
All information we receive from third parties will be processed in accordance with this privacy policy. See also the section below, Third-party websites and links.
How we use your personal information
- Delivery of products and services. We use your personal information to deliver the services to you thereby complying with our contract with you, including to process your payments, fulfill your orders, to send communications to you in relation to your account, purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, to arrange delivery, facilitate any returns and exchanges, and other features and functions related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your information as stated in its privacy policy and consumer data protection policy.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, for example, to send marketing, advertising, and promotional communication via email, SMS, or mail, and to show you ads for products or services. This may include using your personal information to better tailor the services and advertising on our website and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6 (1) (f) GDPR.
- Security and prevention of fraud. fraud. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or any other access information with others. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website safe for you and other customers according to Art. 6 (1) (f) GDPR.
- Communicating with you and improving the service. We use your personal information to provide customer support and improve our services. This is in our legitimate interests to be responsive to you, to provide efficient services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.
Cookies
Like many other websites, we use cookies on our website. If you want specific information about the cookies we use in connection with running our store with Shopify, you can visit https://www.shopify.com/legal/cookies. We use cookies to enhance and improve our website and our services (including to remember your actions and preferences), to run analyses and better understand user interaction with the services (in our legitimate interest to be able to manage, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our website to better tailor services, products, and advertising on our website and other websites.
Most browsers automatically accept cookies as a default setting, but you can choose to set your browser to remove or reject cookies through your browser settings. Remember, removing or blocking cookies can negatively impact your user experience and may cause some of the services, including certain features and general functionality, not to work properly or no longer be available. Additionally, blocking cookies may not completely prevent the mechanisms we use to share information with third parties, such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt-out of certain uses or disclosures of your information. If you notify us of your preference via GPC, we will treat such a signal as a valid request to opt-out of sharing/targeted advertising for the associated browser or device, and if we are able to connect the device sending the signal to a Shopify account, we will also apply the opt-out request on that account. If you want to learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize any other "DO NOT TRACK" signals that may be sent from your web browser or device.
How We Share Personal Information
Under certain circumstances, we may share your personal information with third parties for purposes related to contract fulfillment, legitimate purposes, and other reasons as per this personal data protection policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT administration, payment processing, data analysis, customer support, cloud storage, preparation, and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support customized advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us, or otherwise consent to our sharing certain information with third parties, e.g., to ship you products, or through your use of social media widgets or login integrations with your consent.
- With our affiliates or otherwise within our corporate group, within our legitimate interest in running a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.
Over the past 12 months, we have shared the following categories of personal and sensitive personal information about users for the purposes outlined above in “How We Collect and Use Your Personal Information” and “How We Share Personal Information”:
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or share sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of participating in advertising and marketing activities, as follows.
We have “sold” and “shared” (as these terms are defined in applicable law) personal information in the past 12 months with the purpose of participating in advertising and marketing activities, as follows.
| Category of personal information. | Categories of recipients |
|---|---|
| Identifiers, e.g., name, email address, and phone number | Business and marketing partners |
| Commercial information, e.g., records of purchased products or services | Business and marketing partners |
| Usage data | Business and marketing partners |
Third-party websites and links
On our website, there may be links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their data protection policies and other terms and conditions. We do not guarantee and are not responsible for such websites' data protection or security, including the accuracy, completeness, or reliability of information found on these websites. Information you provide in public or semi-public locales, including information you share on third-party social network platforms, may also be viewed by other users of the services and/or users of these third-party platforms without restrictions regarding their use by us or a third party. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or of their owners or operators, except as specified on the services.
Children's data
The services are not intended to be used by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below to request its deletion.
As of the effective date of this data protection policy, we do not have actual knowledge that we “share” or “sell” (as these terms are defined in applicable law) personal information about individuals under 16 years of age.
Security and storage of your information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” Moreover, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to transmit sensitive or confidential information to us.
How long we store your personal information depends on various factors, e.g., whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may only apply in certain circumstances, and in some cases, we may deny your request as permitted by law.
- Right to access: You may have the right to request access to personal information we hold about you, including details about how we use and share your information.
- Right to deletion: You may have the right to request that we delete personal information we hold about you.
- Right to rectification: You may have the right to request that we correct inaccurate personal information we hold about you.
- Right to data portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party under certain circumstances and with certain exceptions.
- Right to opt-out of sale or sharing or targeted advertising: You may have the right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in applicable data protection law. Note that if you visit our website with the Global Privacy Control signal activated, depending on where you are located, we will automatically process this as a request to opt out of "selling" or "sharing" information for the device and browser you use to visit the website.
- Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of consent: When we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Managing communication preferences: We may send you promotional-related emails, and you can opt out of receiving these at any time by using the unsubscribe function that appears in our emails to you. If you opt out, we may still send you non-promotional emails, e.g., emails about your account or orders you have made.
You can exercise any of these rights, where indicated on our website or by contacting us using the contact details below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, e.g., your email address or account information, before we can give a real response to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond in a timely manner to your request as required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact information below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or file your complaint with your local data protection authority. Regarding the EEA, you can find a list of the responsible data protection supervisory authorities here.
International Users
Please note that we may transfer, store, and process your personal information outside the country you live in. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will use recognized transfer mechanisms, such as the European Commission's standard contractual clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, unless the data transfer is to a country that has been assessed to provide an adequate level of protection.
Contact
If you have questions about our data protection practices or this policy, or if you would like to exercise any of the rights available to you, please call or email us at moellegaarden.langelund@gmail.com or contact us at Gammelbyvej 27, Give, 7323, DK.
For the purposes of applicable data protection laws, and unless otherwise expressly stated, we are the data controller of your personal information.